Same day shipping if ordered before 17:00 (Mon-Fri)
Orders placed before 17:00h (Mon-Fri) are shipped the same day.
30 days money back guarantee
Not satisfied? With us you have a 30-day return period.
Free shipping from €150 (Benelux), €250 (rest of EU)
We ship to almost anywere in the world using UPS.

Warranty information

Legal warranty applies to all items that you purchase from us. Legal warranty means that a product is or must do what the consumer can expect in all reasonableness. A factory warranty may also apply to some products. This warranty does not affect the legal warranty.

If you have a product with a defect, which is purchased in our store and is within the warranty period, please contact us by e-mail.

When we have received the warranty request you will receive instructions from us with an RMA number.

Please note the following:

  • Do not return an item without an RMA number. Returns that aren't registered correctly can be rejected
  • Always add a copy of the purchase invoice with the shipment
  • If possible, send the original packaging
  • Business-to-Business (B2B) customers always bare the shipping costs for the return. Consumers receive a reimbursement of up to EUR 12.50 for shipping costs if the defect is covered by warranty.
  • Physical, visible damage to the returned products is not covered by warranty. In the event that a defect or damage is not covered under warranty, or the research shows that the product is working properly, we can charge EUR 15,00 to compensate for research costs.